The Darn It Guarantee (TM)

We stand by our products, darn it!

We create our products to last a lifetime of adventures and, like you, we believe you should only have to buy a product once. It's better for you, it's better for us, and it's better for the environment. Therefore, we guarantee our products forever. That's our promise.

If, for any reason, our products fail to serve you, let us know and we'll make it right.

Here’s how:

Mail the item back to us at the address listed below along with your name, return address, and order number (if applicable).

North x North
301 Market Street
Unit 263
Lewisburg, PA 17837

OR

Return the item to the store where you originally made the purchase for a replacement.

We will replace the item with a comparable item based on style and price. Please allow 2-3 weeks for processing. 

Have an unworn item that you want to return? Get the info here.

Questions?

Email: hey@northxnorth.co
Or call: 570-230-7268

Part of owning a great product is knowing how to care for it. Learn how to do so by checking out our Wool Care page. Failure to follow our wool care instructions may result in loss of warranty coverage.